Frequently Asked Questions
Find answers to common questions about QinroIoT products and services
What is QinroIoT?
QinroIoT is a leading provider of smart security cameras and IoT devices designed to keep your home and business safe. Our products feature advanced AI technology, solar power options, and seamless connectivity.
How do I set up my QinroIoT camera?
Setting up your QinroIoT camera is simple. Download our mobile app, scan the QR code on your device, connect to your Wi-Fi network, and follow the step-by-step instructions in the app.
Do QinroIoT cameras work without Wi-Fi?
Our cameras require Wi-Fi for live streaming and remote access. However, they can record locally to SD cards when Wi-Fi is temporarily unavailable.
What is the warranty period for QinroIoT products?
All QinroIoT products come with a 2-year manufacturer warranty covering defects in materials and workmanship. Extended warranty options are available.
Are QinroIoT cameras weatherproof?
Yes, our outdoor cameras are rated IP65 or higher, making them resistant to rain, snow, and extreme temperatures ranging from -20°C to 60°C.
How long do solar-powered cameras last?
Our solar-powered cameras can operate continuously with just 2-3 hours of direct sunlight per day. The built-in rechargeable battery provides backup power for up to 30 days.
Can I access my cameras remotely?
Yes, you can view live feeds, receive alerts, and control your cameras from anywhere using our mobile app or web portal, as long as you have an internet connection.
What storage options are available?
QinroIoT cameras support local storage via SD cards (up to 128GB) and cloud storage subscriptions. We offer various cloud plans to suit your needs.
Do you offer technical support?
Yes, we provide 24/7 technical support via email, live chat, and phone. Our expert team is ready to help with installation, troubleshooting, and any questions you may have.
Are QinroIoT cameras compatible with smart home systems?
Our cameras are compatible with major smart home platforms including Amazon Alexa, Google Assistant, and Apple HomeKit, allowing seamless integration with your existing setup.
Still have questions?
Can't find the answer you're looking for? Our support team is here to help.
Contact Support